Resume

Nathan Cooley

423 Manbrin Dr. N • Keizer, OR 97303

Phone (503)910-9084 • E-mail NCooley1@asu.edu

Retail Operations and Management

Over 15 years of experience in retail management with three years of project management experience in construction related projects.
Strong ability to lead direct reports in a dynamic work environment with changing priorities.
Adept at managing multiple business priorities including customer experience, cost management, inventory control and brand management.
Recognized for my ability to maintain a calm demeanor in times of high volume or uncertainty in order to lead teams to success.

Professional Experience

January 2008 – Current

Starbucks Coffee Company

Store Manager

Actively managed store partners by regularly conducting performance assessments, providing feedback, and setting goals to facilitate partner development.
Analyzed financial reports to identify and address trends and issues in store performance.
Implemented both store and district level action plans in order to motivate employees to meet desired objectives.
Delegated appropriate levels of responsibility to team members in order to support role development and store operations.
Utilized existing tools to identify and prioritize communications and used discretion to filter communications to the store team.

June 2005 – December 2007

Floor Coverings by JC, LLC

Project Manager

Generated customer invoices and processed related payments.
Accountable for monthly, quarterly and yearly reconciliations and for filing related payments and paperwork.
Managed individual job costs and profitability as well as ordering job related materials.
Maintained communication with customers, vendors and contractors.
Completed floor plan take-offs and prepared related budget estimates and job cost proposals.

Education

Arizona State University

Tempe, AZ

Study of Organizational Leadership

Utilized an online university experience in order to achieve a bachelor’s degree in Organizational leadership.
Completed courses that focus on company resource allocation, human relations, diversity in organizations, project management, business ethics and project leadership.

University of New Mexico

Albuquerque, NM

Study of Operational Management

Completed courses related to my field of study including financial accounting, marketing, management and economics.
Completed additional courses for a minor in English and writing proficiency.

Additional Engagement and awards